Day 1
8:00 am... Registration
8:30 am... Opening and Introduction
- Logistics, introductions and opening exercise
9:00 am... Managing Up and How to Decode Your Boss’s Management Style
- Managing Up: What it is and what it’s not!
- Breaking the code-How to quickly decipher your boss
- Practical tips on how to best manage the boss that you’ve been given
- How to rapidly build a strong relationship with your manager
- What you need to know to avoid career suicide
10:15 am... Break
10:30 am... Office Politics: You’re in the Game so Learn How to Deal with It!
- The ups and downs of office politics: Why mastering this game is vital to your career success
- Defining your office culture and making a game plan to ensure your next play is the right move
- The honest truth about power in the workplace and how to acquire some for yourself and your team
- How to boost performance by maximizing your personal and position power
- 3 ways to avoid getting burned at work
12:00 pm... Lunch
1:15 pm... Dealing with a Boss Who May be More Challenging Than You Expected
- What you can learn from challenging bosses
- 6 most common types of bad bosses and how to avoid becoming one of them
- How to survive when working for a challenging boss
2:15 pm... Break
2:30 pm... How to Toot Your Own Horn So You Can Be Heard in a Sea of Cubicles
- Why self-promotion is vital in today’s business world
- Busting common myths around self-promotion
- How to use the strategic bragging tool to create your own sound bites
- How to become a person of interest in 30 minutes or less
- Techniques to boost your amplification
- How to step out of your comfort zone and into the strategic bragging arena
4:00 pm... Mirror, Mirror, on the Wall: How to Stay True to Yourself When Faced with Ethical Dilemmas
- Understanding that there may be two sides to this story
- How to safely navigate through ethical dilemmas
- Ways to handle common situations that may be weighing you down
- When to be silent and when it’s best to blow the whistle loudly
- How to work within your company’s structure to alert others of what you are seeing
5:00 pm... Close
Day 2
8:30 am... Brief Overview of Day 2 and Introduction to Managing Down
- Includes answering questions you may have on materials covered in Day I
8:45 am... Welcome to Management!
- Your top three management challenges and what you can do to work through these challenges
- How to prevent your first 90-days from being your last 90-days
- How to build productive relationships that will stand the test of time and prevent others from poaching your people
- 4 keys to quickly establishing credibility
10:00 am... Break
10:15 am... From Me to We!
- How to successfully transition from “me” to “we”
- Overcoming obstacles that may be getting in your way
- How to transition from peer to boss
- Why employee engagement matters
- How to assess levels of engagement for team members and what you can personally do to increase employee commitment
- How to fully engage your team
- 5 Signs your people are disengaged and what you can do to bring them back into the fold
11:15 am... Talent Magnetism: How to Acquire Top Talent That Will Stick Around
- Your vital role in the recruitment cycle
- The five biggest hiring mistakes and what you can do to avoid them
- Why talent trumps skill almost every time
- How to Select for Success
12:15 pm... Lunch Break
1:30 pm... You Want Me to Do What?
- How to use your leadership style to drive performance
- Steps you can take to create a culture of commitment
- The power of influence and how to use it to get what you need
- How to create a shared vision for maximum results
- The Bank of Trust Model
2:45 pm... Break
3:00 pm... Dealing with Difficult Employees
- How to stay sane during insane times
- What to do when your team is being poisoned by a toxic employee
- How to avoid becoming a therapist
- Tools you can use to reduce workplace conflict
- How to address performance issues before they become performance nightmares
4:00 pm... End of Session